Published “Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments” in Journal of Retailing — cited 4,092 times.
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Published “Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments” in Journal of Retailing — cited 4,092 times.
Captured 2026-08-17 from Crossref. The archived copy is preserved so this citation survives link rot.